Shipping policy

Shipping Policy

At ElSHAY ARTS, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan.

1. Shipping Timeline

We provide reliable nationwide shipping throughout Pakistan. Standard delivery times are typically 2–5 business days from the date your order is confirmed.

Please allow up to 1 business day for order processing and verification before dispatch.

2. Shipping Fees

We are pleased to offer Free Shipping on All Orders across Pakistan.

There are no hidden charges at checkout, ensuring a smooth and hassle-free shopping experience.

3. Order Tracking & Delivery Confirmation

Once your order has been dispatched, you will receive a tracking link via email or WhatsApp. This allows you to monitor your shipment's progress and estimated delivery date in real time.

4. Delivery Delays

While we strive to meet our estimated delivery timelines, occasional delays may occur due to circumstances beyond our control, including:

Severe weather conditions
Public holidays
Courier service disruptions
Remote delivery locations

We appreciate your patience and understanding in such situations.

5. Address Accuracy

To ensure timely delivery, please provide a complete and accurate shipping address when placing your order.

If you notice an error in your shipping information after placing an order, please contact us immediately so we can assist before the order is dispatched.